Assess the impact of Human Resources practices on the success of the organization and its human capital.

Deliverable 5 – Proposed HR Initiatives Presentation

Assignment Content

  1. Competency
    Assess the impact of Human Resources practices on the success of the organization and its human capital.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    The CEO of a technology-services B2B company has just announced a momentous change in its strategic direction. He wants to begin offering full turn-key technology facilities to customers instead of just offering additional technology solutions to customers’ existing facilities. This change will require many new employees with different knowledge, skills, and abilities than the current workforce. It will also require dramatically different approaches to marketing and sales. The HR Director asks you to help develop a proposal for a strategic HR plan to deal with the change and present it to the top leadership.

    The plan will support the change by proposing HR initiatives related to:

    • Talent acquisition (new employees)
    • Talent development (current employees)
    • Instructions
      Create a presentation, with speaker’s notes, that:
    • Describes at least one proposed initiative for each: talent acquisition and talent development.
    • Identifies metrics to be used to measure the success of initiatives.
    • Describes a realistic and effective data collection plan for the metrics you selected.
    • Identifies potential ethical issues and/or risks related to the proposed data collection plan.
    • Provides a risk mitigation plan as needed.
    • Details how each initiative would impact the business objectives of the organization.
    • Provides attribution for credible sources used in the presentation.

Describe a realistic and effective data collection plan for the metrics

Deliverable 5 – Proposed HR Initiatives Presentation

Assignment Content

  1. Competency
    Assess the impact of Human Resources practices on the success of the organization and its human capital.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    The CEO of a technology-services B2B company has just announced a momentous change in its strategic direction. He wants to begin offering full turn-key technology facilities to customers instead of just offering additional technology solutions to customers’ existing facilities. This change will require many new employees with different knowledge, skills, and abilities than the current workforce. It will also require dramatically different approaches to marketing and sales. The HR Director asks you to help develop a proposal for a strategic HR plan to deal with the change and present it to the top leadership.

    The plan will support the change by proposing HR initiatives related to:

    • Talent acquisition (new employees)
    • Talent development (current employees)
    • Instructions
      Create a presentation, with speaker’s notes, that:
    • Describes at least one proposed initiative for each: talent acquisition and talent development.
    • Identifies metrics to be used to measure the success of initiatives.
    • Describes a realistic and effective data collection plan for the metrics you selected.
    • Identifies potential ethical issues and/or risks related to the proposed data collection plan.
    • Provides a risk mitigation plan as needed.
    • Details how each initiative would impact the business objectives of the organization.
    • Provides attribution for credible sources used in the presentation.

Discuss between Diversity and Inclusion Policy

Deliverable 4 – Diversity and Inclusion Policy

Assignment Content

  1. Competency
    Create policies and procedures that manage risk, are legally compliant, and align to organizational strategy.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are the HR Director of a 3-star hotel chain that has locations throughout the United States. In a review of last year’s recruitment, selection, and hiring data, you realize that these HR practices have not resulted in the level of employee diversity desired by the CEO. Currently, there is no formal diversity and inclusion policy for the organization. Therefore, you propose that a new policy document be written and communicated to all employees, as well as be incorporated into all training programs for those involved in the recruitment and selection processes. The CEO agrees with your proposal.

    Instructions
    Create a diversity and inclusion policy that:

    • Details the policy objective and scope.
    • Explains the difference between diversity and inclusion.
    • Outlines initiatives to promote diversity and inclusion throughout the organization.
    • Includes instructions for employees to follow if they feel they have been subjected to any treatment that is in violation of the policy and/or listed initiatives promoting diversity and inclusion.
    • Provides attribution for credible sources used in the policy.

Create policies and procedures that manage risk, are legally compliant, and align to organizational strategy

Deliverable 4 – Diversity and Inclusion Policy

Assignment Content

  1. Competency
    Create policies and procedures that manage risk, are legally compliant, and align to organizational strategy.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are the HR Director of a 3-star hotel chain that has locations throughout the United States. In a review of last year’s recruitment, selection, and hiring data, you realize that these HR practices have not resulted in the level of employee diversity desired by the CEO. Currently, there is no formal diversity and inclusion policy for the organization. Therefore, you propose that a new policy document be written and communicated to all employees, as well as be incorporated into all training programs for those involved in the recruitment and selection processes. The CEO agrees with your proposal.

    Instructions
    Create a diversity and inclusion policy that:

    • Details the policy objective and scope.
    • Explains the difference between diversity and inclusion.
    • Outlines initiatives to promote diversity and inclusion throughout the organization.
    • Includes instructions for employees to follow if they feel they have been subjected to any treatment that is in violation of the policy and/or listed initiatives promoting diversity and inclusion.
    • Provides attribution for credible sources used in the policy.

Outlines initiatives to promote diversity and inclusion throughout the organization.

Deliverable 4 – Diversity and Inclusion Policy

Assignment Content

  1. Competency
    Create policies and procedures that manage risk, are legally compliant, and align to organizational strategy.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are the HR Director of a 3-star hotel chain that has locations throughout the United States. In a review of last year’s recruitment, selection, and hiring data, you realize that these HR practices have not resulted in the level of employee diversity desired by the CEO. Currently, there is no formal diversity and inclusion policy for the organization. Therefore, you propose that a new policy document be written and communicated to all employees, as well as be incorporated into all training programs for those involved in the recruitment and selection processes. The CEO agrees with your proposal.

    Instructions
    Create a diversity and inclusion policy that:

    • Details the policy objective and scope.
    • Explains the difference between diversity and inclusion.
    • Outlines initiatives to promote diversity and inclusion throughout the organization.
    • Includes instructions for employees to follow if they feel they have been subjected to any treatment that is in violation of the policy and/or listed initiatives promoting diversity and inclusion.
    • Provides attribution for credible sources used in the policy.

Explain the difference between diversity and inclusion

Deliverable 4 – Diversity and Inclusion Policy

Assignment Content

  1. Competency
    Create policies and procedures that manage risk, are legally compliant, and align to organizational strategy.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are the HR Director of a 3-star hotel chain that has locations throughout the United States. In a review of last year’s recruitment, selection, and hiring data, you realize that these HR practices have not resulted in the level of employee diversity desired by the CEO. Currently, there is no formal diversity and inclusion policy for the organization. Therefore, you propose that a new policy document be written and communicated to all employees, as well as be incorporated into all training programs for those involved in the recruitment and selection processes. The CEO agrees with your proposal.

    Instructions
    Create a diversity and inclusion policy that:

    • Details the policy objective and scope.
    • Explains the difference between diversity and inclusion.
    • Outlines initiatives to promote diversity and inclusion throughout the organization.
    • Includes instructions for employees to follow if they feel they have been subjected to any treatment that is in violation of the policy and/or listed initiatives promoting diversity and inclusion.
    • Provides attribution for credible sources used in the policy.

Outline a change management plan that aligns to organizational strategic goals.

Deliverable 6 – Change Management Plan

Assignment Content

  1. Competency
    Outline a change management plan that aligns to organizational strategic goals.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are an HR Director for a telecommunications company. The CEO has decided that she wants to change the customer service workforce model. Currently, 85% of customer service employees are full-time employees. Based on budgetary needs to get ready to offer 5G service to customers, she was to reduce the full-time customer service employees to only 35% and replace the remaining 50% with contingent workers who work remotely. Such a change will reduce costs greatly, as contingent workers will not be paid benefits and there will be no overhead costs. The CEO has already tasked the HR VP to transition from the majority full-time customer service employee model to the majority contingent-worker customer service employee model.

    The CEO has tasked you with preparing a change management plan to support of this initiative. She recognizes that by implementing this new model, all employees are likely to be affected in terms of morale, engagement, uncertainty about their own jobs, etc. Therefore, a change management plan is needed to help the full organization adapt to, and support, this new customer service employee model.

    Instructions
    Prepare a change management plan that:

    • Identifies the sponsors of the change initiative and the members of the change management team who will monitor organizational reactions to change.
    • Provides the structured methodology you will use (Kotter 8-step model or AKDAR model) to plan the change initiative, including details for each step.
    • Describes how this change management plan will overcome barriers and reduce risks to the organization.
    • Details the communication and feedback plans that will be used during the change initiative.
    • Discusses the approach to be used to engage managers and supervisors in championing the change initiative.
    • Provides attribution for credible sources used in the change management plan.

Prepare a change management plan 

Deliverable 6 – Change Management Plan

Assignment Content

  1. Competency
    Outline a change management plan that aligns to organizational strategic goals.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are an HR Director for a telecommunications company. The CEO has decided that she wants to change the customer service workforce model. Currently, 85% of customer service employees are full-time employees. Based on budgetary needs to get ready to offer 5G service to customers, she was to reduce the full-time customer service employees to only 35% and replace the remaining 50% with contingent workers who work remotely. Such a change will reduce costs greatly, as contingent workers will not be paid benefits and there will be no overhead costs. The CEO has already tasked the HR VP to transition from the majority full-time customer service employee model to the majority contingent-worker customer service employee model.

    The CEO has tasked you with preparing a change management plan to support of this initiative. She recognizes that by implementing this new model, all employees are likely to be affected in terms of morale, engagement, uncertainty about their own jobs, etc. Therefore, a change management plan is needed to help the full organization adapt to, and support, this new customer service employee model.

    Instructions
    Prepare a change management plan that:

    • Identifies the sponsors of the change initiative and the members of the change management team who will monitor organizational reactions to change.
    • Provides the structured methodology you will use (Kotter 8-step model or AKDAR model) to plan the change initiative, including details for each step.
    • Describes how this change management plan will overcome barriers and reduce risks to the organization.
    • Details the communication and feedback plans that will be used during the change initiative.
    • Discusses the approach to be used to engage managers and supervisors in championing the change initiative.
    • Provides attribution for credible sources used in the change management plan.

Identifies the sponsors of the change initiative and the members of the change management team who will monitor organizational reactions to change.

Deliverable 6 – Change Management Plan

Assignment Content

  1. Competency
    Outline a change management plan that aligns to organizational strategic goals.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are an HR Director for a telecommunications company. The CEO has decided that she wants to change the customer service workforce model. Currently, 85% of customer service employees are full-time employees. Based on budgetary needs to get ready to offer 5G service to customers, she was to reduce the full-time customer service employees to only 35% and replace the remaining 50% with contingent workers who work remotely. Such a change will reduce costs greatly, as contingent workers will not be paid benefits and there will be no overhead costs. The CEO has already tasked the HR VP to transition from the majority full-time customer service employee model to the majority contingent-worker customer service employee model.

    The CEO has tasked you with preparing a change management plan to support of this initiative. She recognizes that by implementing this new model, all employees are likely to be affected in terms of morale, engagement, uncertainty about their own jobs, etc. Therefore, a change management plan is needed to help the full organization adapt to, and support, this new customer service employee model.

    Instructions
    Prepare a change management plan that:

    • Identifies the sponsors of the change initiative and the members of the change management team who will monitor organizational reactions to change.
    • Provides the structured methodology you will use (Kotter 8-step model or AKDAR model) to plan the change initiative, including details for each step.
    • Describes how this change management plan will overcome barriers and reduce risks to the organization.
    • Details the communication and feedback plans that will be used during the change initiative.
    • Discusses the approach to be used to engage managers and supervisors in championing the change initiative.
    • Provides attribution for credible sources used in the change management plan.

Describes how this change management plan will overcome barriers and reduce risks to the organization.

Deliverable 6 – Change Management Plan

Assignment Content

  1. Competency
    Outline a change management plan that aligns to organizational strategic goals.

    Student Success Criteria
    View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

    Scenario
    You are an HR Director for a telecommunications company. The CEO has decided that she wants to change the customer service workforce model. Currently, 85% of customer service employees are full-time employees. Based on budgetary needs to get ready to offer 5G service to customers, she was to reduce the full-time customer service employees to only 35% and replace the remaining 50% with contingent workers who work remotely. Such a change will reduce costs greatly, as contingent workers will not be paid benefits and there will be no overhead costs. The CEO has already tasked the HR VP to transition from the majority full-time customer service employee model to the majority contingent-worker customer service employee model.

    The CEO has tasked you with preparing a change management plan to support of this initiative. She recognizes that by implementing this new model, all employees are likely to be affected in terms of morale, engagement, uncertainty about their own jobs, etc. Therefore, a change management plan is needed to help the full organization adapt to, and support, this new customer service employee model.

    Instructions
    Prepare a change management plan that:

    • Identifies the sponsors of the change initiative and the members of the change management team who will monitor organizational reactions to change.
    • Provides the structured methodology you will use (Kotter 8-step model or AKDAR model) to plan the change initiative, including details for each step.
    • Describes how this change management plan will overcome barriers and reduce risks to the organization.
    • Details the communication and feedback plans that will be used during the change initiative.
    • Discusses the approach to be used to engage managers and supervisors in championing the change initiative.
    • Provides attribution for credible sources used in the change management plan.