Describe a time you experienced miscommunication or conflict

Write a minimum two-page paper describing a time you experienced miscommunication or conflict. For example, you can describe an argument you had with someone, a misunderstanding due to language differences or other cultural difference, or an incident that lead to confusion for you and perhaps the other party. The incident you describe should be detailed, but feel free to change names of participants if you feel more comfortable.

After you describe the conflict or misunderstanding in detail, analyze the situation. Why did this scenario play out the way it did? What role did you play in the misunderstanding? What could you have done differently? What could the other person have done differently? How will you avoid this type of conflict in the future?

In other words, did people openly disagree? Did they encourage open discussion of differences? Was conflict resolved? Did people yell, or talk respectfully?

Secondly, what parts of these conflict scripts do you engage in now? What parts do you try to avoid? You may want to think back to your early childhood and adolescence, and try to remember rules for conflict that your family modeled. What conflict scripts did you learn in your family?

Chapter 9 is about conflict and offers some tips to being effective at dealing with conflict.

An “A” paper will meet the following requirements:

  • Paper shows a deep, thoughtful look at the writer’s life and the people in it who help define self-concept.
  • Paper is written at college-level (e.g., avoiding use of third person where appropriate, free of errors and clearly proofread with care, sentences are clear and concise, style is formal, formatting is appropriate, logical organization, etc).
  • Material is clear and well organized.
  • The paper covered a variety of material inside and outside of the class experience.
  • The paper intertwines concepts and vocabulary words from the course material, lecture, textbook, resources, etc, with your own real life. (That means your paper would have a reference page, because you’re citing concepts from a least the book if not other sources.)
  • The paper is no less than 2 pages.

Develop a risk assessment checklist

Develop a risk assessment checklist (not exceeding two pages) identifying the basic criteria used when assessing whether a client is harmful to themselves or others.

Generally, in practice you will use a pre-existing risk assessment. The purpose of this assignment is for you to become familiar with the criteria involved in assessing a client for risk to themselves and others.

Note: TIP No. 42 has a guide you can use (Safety Screening in Mental Health Settings) in chapter 4. Be sure that your Risk Assessment Checklist includes questions related to both mental health and substance use.

APA format is not required, but solid academic writing is expected.

please use example of TIP no 42

Discuss Ethnography

Final Project: Immersion Project Paper—Part IV

Your Immersion Project for this course is essentially ethnographic research. When you hear the words ethnography or ethnographic research, you may think of Margaret Mead or Franz Boas performing their research on cultures outside their own countries and living among their research subjects. Contemporary ethnographic research includes many other types of research scenarios, such as urban ethnography, neighborhood studies, and even microstudies of groups as small as families and individuals. Ethnography is any systematic study of people and cultures, usually conducted through observation, interviews, dialogues, participation, and historical research. Ethnography is used across disciplines as varied as anthropology, linguistics, sociology, advertising, and of course, human services and social work.

Your Immersion Project is just that—a study of a population group with the goal of better understanding the culture of the group. As you complete this project over the course of the semester, keep in mind one of the classical hallmarks of ethnographic research, pioneered by Boas: The beliefs and activities of humans have to be interpreted within their own cultural terms and not evaluated or judged through the cultural lens or terms of the observer or researcher. That is, human beliefs and behavior are culturally relative.

This week, you submit your Immersion Project Paper, one of two culminating parts of your Final Project for this course (along with your narrated PowerPoint, which is due in Week 10).

This 7-page paper will be a culmination of what you have experienced and explored throughout your work on this project. Since everyone’s experience will be different, the content of the paper will vary for each student; however, there are two sections that everyone should include: 1.Reflection on your Immersion Project: •Observation: What observational activity did you attend and what insight did it give you into your selected population? •Dialogue: How did you carry out your dialogue? Reflect on your experience and what insight it gave you into your selected population.  2.Reaction and Critical Analysis of your experience: This section should incorporate your reflections on your experiences, what you learned about the group, what you learned about yourself, and how your perceptions of this group have changed over time.   Several areas to address in this section: •Description of the group •Values/belief orientation •Social interactions (relationships within and between group members) •Religious/spiritual beliefs •Roles and expectations •Language and communication

Identify applicable methods for financing

Please See attachment for Scenario

Prepare a draft of your factual overview of the scenario (see attached).  Identify the questions that you will resolve in your proposal. Be sure to do this from the perspective of the reader and ultimate audience—the executive. Never make your reader guess about the issues you will address. As you create a factual overview, think about the level of detail necessary to support your entire proposal. You want to aim for sufficient detail as a foundation for the rest of your final project. At the same time, you do not want to overwhelm the executive. Your overview needs to address background information as well as key principles to inform your executive’s actions.

Specifically, the following critical elements must be addressed:  

II. Factual Overview and Identification

A. Clearly state the questions from the scenario that need to be resolved.

B. Identify applicable principles of management theory and population health improvement, and explain why they are applicable to the situation.

C. Identify applicable methods for financing, evaluating, and improving healthcare delivery, operations, and facilities that are reasonably or legitimately raised by the scenario.

D. Discuss healthcare delivery principles and technology relevant to the scenario.

Guidelines for Submission: Milestone One should follow these formatting guidelines: 2-3 pages in length (excluding title and reference pages) submitted in MS Word format, double spaced,with12-point Times New Roman font, one-inch margins, and at least 3 citations in APA style. Cite your sources within the text of your paper and on the reference page.

What is McCloskey’s main objection?

RESPONSE PAPER INSTRUCTIONS

Having completed the unit of philosophy of religion, you are now ready to respond to an article written by an actual atheist. This article titled “On Being an Atheist,” was written by H. J. McCloskey in 1968 for the journal Question. McCloskey is an Australian philosopher who wrote a number of atheistic works in the 1960s and 70s including the book God and Evil (Nijhoff, 1974). In this article, McCloskey is both critical of the classical arguments for God’s existence and offers the problem of evil as a reason why one should not believe in God. Please note the following parameters for this paper:

1. Your assignment is to read McCloskey’s short article found in the Reading & Study folder in Module/Week 7 and respond to each of the questions below. Your instructor is looking for a detailed response to each question.

2. The response paper is to be a minimum of 1,500 words (not including quotes) and must be written as a single essay and not just a list of answers to questions.

3. The basis for your answers must primarily come from the resources provided in the lessons covering the philosophy of religion unit of the course (Evans and Manis, Craig, and the presentation) and these sources must be mentioned in your paper. You are not merely to quote these sources as an answer to the question—answer them in your own words.

4. You may use other outside sources as well, as long as you properly document them. However, outside sources are not necessary. Each of the questions can be answered from the sources provided in the lessons.

5. While the use of the Bible is not restricted, its use is not necessary and is discouraged unless you intend to explain the context of the passage and how that context applies to the issue at hand in accordance with the guidelines provided earlier in the course. You are not to merely quote scripture passages as answers to the questions. Remember this is a philosophical essay not a biblical or theological essay.

6. While you may quote from sources, all quotations must be properly cited and quotes from sources will not count towards the 1,500 word count of the paper.

7. You may be critical of McCloskey, but must remain respectful. Any disparaging comment(s) about McCloskey will result in a significant reduction in grade.

8. Please note that this paper will be submitted through SafeAssign, which is a plagiarism detection program. The program is a database of previously submitted papers including copies of papers that have been located on the Internet. Once submitted, your paper will become part of the database as well. The program detects not only exact wording but similar wording. This means that if you plagiarize, it is very likely that it will be discovered. Plagiarism will result in a 0 for the paper and the likelihood of you being dropped from the course.

 

Specifically, you must address the following questions in your paper:

1. McCloskey refers to the arguments as “proofs” and often implies that they can’t definitively establish the case for God, so therefore they should be abandoned. What would you say about this in light of Foreman’s comments in his “Approaching the Question of God’s Existence” presentation?

2. On the Cosmological Argument:

a. McCloskey claims that the “mere existence of the world constitutes no reason for believing in such a being [i.e., a necessarily existing being].” Using Evans and Manis’ discussion of the non-temporal form of the argument (on pp. 69–77), explain why the cause of the universe must be necessary (and therefore uncaused).

b. McCloskey also claims that the cosmological argument “does not entitle us to postulate an all-powerful, all-perfect, uncaused cause.” In light of Evans and Manis’ final paragraph on the cosmological argument (p. 77), how might you respond to McCloskey?

3. On the Teleological Argument:

a. McCloskey claims that “to get the proof going, genuine indisputable examples of design and purpose are needed.” Discuss this standard of “indisputability” which he calls a “very conclusive objection.” Is it reasonable?

b. From your reading in Evans and Manis, can you offer an example of design that, while not necessarily “indisputable,” you believe provides strong evidence of a designer of the universe?

c. McCloskey implies that evolution has displaced the need for a designer. Assuming evolution is true, for argument’s sake, how would you respond to McCloskey (see Evans and Manis pp. 82–83)?

d. McCloskey claims that the presence of imperfection and evil in the world argues against “the perfection of the divine design or divine purpose in the world.” Remembering Evans’ comments about the limitations of the conclusion of the cosmological argument, how might you respond to McCloskey’s charge about the teleological argument?

4. On the Problem of Evil:

a. McCloskey’s main objection to theism is the presence of evil in the world and he raises it several times: “No being who was perfect could have created a world in which there was avoidable suffering or in which his creatures would (and in fact could have been created so as not to) engage in morally evil acts, acts which very often result in injury to innocent persons.” The language of this claim seems to imply that it is an example of the logical form of the problem. Given this implication and using Evans and Manis’ discussion of the logical problem (pp. 159–168, noting especially his concluding paragraphs to this section), how might you respond to McCloskey?

 

b. McCloskey specifically discusses the free will argument, asking “might not God have very easily so have arranged the world and biased man to virtue that men always freely chose what is right?” From what you have already learned about free will in the course, and what Evans and Manis says about the free will theodicy, especially the section on Mackie and Plantinga’s response (pp. 163–166) and what he says about the evidential problem (pp. 168–172), how would you respond to McCloskey’s question?

5. On Atheism as Comforting:

a. In the final pages of McCloskey’s article, he claims that atheism is more comforting than theism. Using the argument presented by William Lane Craig in the article “The Absurdity of Life without God,” (located in Reading & Study for Module/Week 6), respond to McCloskey’s claim.

Describe Mental Health &Disorders

DUE 10/15/17 1P.M EST.. USE THE ATTACHED TEMPLATE AND PAPER GOES IN THAT EXACT ORDER.. FOLLOW DIRECTIONS

Topic: Mental Health and Mental Disorders

Strategic planning is a primary function of leadership and management in public health administration. Leaders are critical in determining the optimal route (goals and objectives) to ensure the organization’s success. Strategy development and implementation is a journey that requires planning, and the organization’s “vision” is the idealized destination. Different paths, different stops, and different issues arise along the way. The art and science of planning should be embedded in the culture of the public health organization in order to positively affect population health status and meet health challenges at the local, state, regional, national, and even global levels.

Although most public health professionals will focus on local, regional, or state responsibilities, the planning process—coupled with artful utilization of relationships and scientific utilization of planning tools—is salient at any level and for any type of public health organization.

For this week’s Assignment, titled Strategic Planning. Consider how these health organizations use strategic planning to address public health issues. Then, review the SWOT analysis tool provided. This tool refers to a Community of Practice (CoP), but this template may be used for documenting strengths, weaknesses, opportunities, and threats related to your Final Project public health problem. If you prefer, you may create your own SWOT table.

Section I

Based on issues identified for the community health problem (MENTAL HEALTH AND MENTAL DISORDERS) in your Final Project, review the SWOT analysis tool provided (Centers for Disease Control and Prevention, n.d.-e).

Section III

Contact a health care/public health administrator involved in the strategic planning process. Conduct a brief interview (face-to-face, e-mail, or telephone) using the questions provided in the Public Health Administrator Interview Questions document in your Learning Resources.

The Assignment: SWOT Table and Paper (4 pages):

Conduct an informal SWOT analysis. The analysis should include the following:

· Section I: SWOT Table (1 page)

o A completed SWOT table listing the strengths, weaknesses, opportunities, and threats related to the public health leadership issue identified in your Final Project. Fill in the strengths, weaknesses, opportunities, and threats for the health problem identified. Then, provide a summary in which you describe your selected strengths, weaknesses, opportunities, and threats. Why did you select these strengths, weaknesses, opportunities, and threats over others? Include some strategies for minimizing weaknesses and capitalizing on strengths and opportunities.

· Section II: Using the SWOT Analysis (1 page)

o A narrative explanation of the SWOT findings

o An explanation of how, as a public health administrator, you might use the information obtained in the SWOT analysis in strategic planning, decision making, and resource allocation

· Section III: Administrator Interview Synopsis (2pages):

o An interview with a public health administrator on strategic planning. Your interview may be conducted over the phone, Skype, e-mail, or in person if you prefer. (Note: You must transcribe or summarize your interview and post it.)

o Prepare your thoughts and questions carefully in advance, so you can be succinct in your interview. In your interview, you should ask the interviewee questions such as the following, as well as any other questions you think are appropriate to the organization or individual you are interviewing:

§ How often do you and your organization engage in the strategic planning process?

§ How do you utilize the strategic plan? Please describe this plan. (For example, how detailed is it? Is it a long-range plan?)

§ What are your thoughts about the strategic planning process? How well is it working? What are specific strengths of the process from your perspectives? Have you encountered any barriers or difficulties to overcome?

Following the interview, please complete the following:

· Write a synopsis of your findings.

· Explain the relationship between planning and decision making in resource allocation in the strategic planning process.

Interview questions: PUBLIC HEALTH ADMINISTRATOR INTERVIEW QUESTIONS

1. How do you conduct a strategic planning process? 2. Who are the key individuals involved in the process? 3. Describe how decision making and resource allocation are important to managing your strategic planning process. 4. What you do you think are best practices for strategic planning? 5. Do you have any suggestions and advice for someone new to the strategic planning process?

Describe Connections Between Ethics and Morality

Discussion: Connections Between Ethics and Morality

For as long as class systems have existed, many individuals have been interested in how the “other half” lives. You might assume this interest is directed only toward how the affluent live. However, this curiosity has become more reciprocal as the tourism industry increasingly engages in poverty tourism—the practice of affluent travelers visiting poverty-stricken locales to witness the experiences of the impoverished first hand. Is this practice exploitive, unethical, or even immoral? What benefits might the impoverished nations gain from permitting this practice?

Often examples such as poverty tourism highlight differences in individuals’ perspectives, such as how libertarians and liberals view the concept of freedom. At the crux of the difference between libertarians and liberals is how they view the concept of personal freedom and free market trade, both of which might come into play in situations involving poverty tourism. How might an understanding of the similarities and differences in such perspectives help you maintain your focus through the lens of morality and ethics as you fulfill your role as a public administrator?

For this Discussion, consider the connection between ethics and morality. Using this connection as a basis, apply this connection to an analysis of whether poverty tourism is ethical and/or moral.

By Day 3

Post a brief explanation of a connection between ethics and morality. Then, suggest strategies that a public policy maker or administrator might use to address morality related to poverty tourism. Finally, compare how liberal and libertarian public policy makers and public administrators might approach the issue of poverty tourism.

https://plato.stanford.edu/archives/spr2012/entries/libertarianism/

https://plato.stanford.edu/archives/fall2012/entries/morality-definition/

Determine what role health plays in developing economies

 

Assignment 2: Lending Institutions, Health Care, and Human Capital

Use the Internet to research one (1) developing nation of your choice. Your research should include an examination of lending institutions, health care, and human capital, as well as the material covered by the Webtext and lectures in Weeks 6 through 9.

Write a three to four (3-4) page research paper in which you:

  1. Explore whether or not funding from international lending institutions like the World Bank and the IMF are helping or hindering the social, economic, or political development of the country that you have selected. Support your response with examples.
  2. Discuss, with examples, at least four (4) substantive ways in which a healthy population strengthens the economy of the country that you have selected.
  3. Ascertain the degree to which the leadership of your chosen country has used foreign aid to improve its health care system. Support your response with concrete examples.
  4. Use at least five (5) quality academic resources in this assignment. Note: Wikipedia, blogs, and other nonacademic websites do not qualify as academic resources. Approval of resources is at the instructor’s discretion. Resources must also be within the last seven (7) years.

When referencing the selected resources, please use the following format:

  • Webtext Format:

·

  • Name of the author. Name of title. Retrieved from website url.

o

  • Example:

Soomo. Understanding Development [Webtext]. Retrieved fromhttp://www.webtexts.com/courses/9218-cathey.

  • Lecture Format:

·

  • Name of the Author. Name of the lecture [lecture type]. Retrieved from lecture url.

o

  • Example:

Strayer University. (2013). Understanding Development [PowerPoint slides]. Retrieved from/bbcswebdav/institution/SOC/300/1136/Week1/lecture/story.html.

  • Internet Resources:

·

  • Author’s Name. (Date of publication). Title of the resource. Retrieved from website url.

o

  • Example:

Wuestewald, Eric. (2014). Portraits of people living on a dollar a day. Retrieved fromhttp://www.motherjones.com/mixed-media/2014/04/living-on-a-dollar-a-day-photos-renee-byer-thomas-nazario.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Determine how human capital is used and what effect gender disparity has on these decisions.
  • Determine what role health plays in developing economies.
  • Examine the role that the International Monetary Fund and World Bank play in transfers and the conditions they set to effect this funding.
  • Use technology and information resources to research issues in sociology of developing countries.
  • Write clearly and concisely about sociology of developing countries using proper writing mechanics.

Click here to view the grading rubric.

Discuss Ethics in Organizational Culture

Assignment: Ethics in Organizational Culture

The social environment in which an organization exists influences the way it operates when dealing with clients and employees. Viewing organizational life through the values embedded in its culture can help leaders create and sustain agencies of integrity. Regardless of whether the organization is in the government or nonprofit sector, administrative attention to the organizational culture can promote ethical behavior among employees. Government and nonprofit public administrators must have an understanding of how an organization’s culture might lead to potentially unethical policies and practices.

In this Assignment, you examine how an organization’s culture influences ethical decision making in an organization.

To prepare for this Assignment, review this week’s resources. Select a government or nonprofit organization with which you are familiar and a specific policy or practice within that organization. Avoid choosing an organization or agency where you currently work or have worked in the past. If you do choose such an agency, do not name it or individuals who work in it specifically. Remember to protect confidentiality.

Consider how organizational culture can influence the creation of ethical and potentially unethical policies and practices within the government or nonprofit organization you selected. Also, think about how the organizational culture might have influenced decision making and the development of specific policies and practices. Finally, consider how the specific policy or practice you selected presents an ethical dilemma and how you might resolve it by using Cooper’s ethical decision-making model from the text.

The Assignment (3 page in APA format): Your paper should include the following: •A brief description of the government or nonprofit organization

•A brief summary of how an organization’s culture can influence the creation of ethical and potentially unethical policies and practices

•An explanation of how the organization’s culture (norms, customs, and traditions) might have influenced decision making and the creation of specific policies and practices

•A description of a specific policy or practice that presents an ethical dilemma and an explanation of how that specific policy or practice creates the dilemma

•An explanation of how public administrators might use internal and external controls to maintain responsible conduct in the public organization

•An explanation of how, as a public administrator, you might resolve the ethical dilemma, using the ethical decision-making model presented in the text

Support your Assignment with specific references to all resources used in its preparation. Provide a reference list with all resources included in the paper.

Your Assignment must demonstrate both breadth and depth of knowledge and critical thinking appropriate to graduate-level scholarship. It must follow APA Publication Manual guidelines and be free of typographical, spelling, and grammatical errors. The Assignment should be 3 pages in length (double-spaced), not including the title page, abstract, and references.

Cooper, T. L. (2012). The responsible administrator: An approach to ethics for the administrative role (6th ed.). New York, NY: Jossey-Bass.

•Chapter 6, “Maintaining Responsible Conduct in Public Organizations: Two Approaches” (pp. 127–159)

https://mbsdirect.vitalsource.com/books/9781118483763/epubcfi/6/20[idloc_009.xhtml-itemref]!/4[eid1350]/2[page_break_inline_127]@0:94.1

Chapter 7, “Integrating Ethics with Organizational Norms and Structures” (pp. 161–195)

https://mbsdirect.vitalsource.com/books/9781118483763/epubcfi/6/22[idloc_010.xhtml-itemref]!/4[eid1653]/2[page_break_inline_161]@0:94.1

Mention any extraordinary insights gained from writing a consultancy report.

Critical Analytical Thinking Final Project Guidelines

You are a career coach! You’ve been flown in to help a client overcome a crisis. Your client is one out of three scenarios (see page 4). You’ve had the first few conversations with the client and now you have to write up your detailed advice. You’ve established that the problem and solution reside in your client’s thinking.

To successfully complete this final project please consider the following points:

· –  Use the theories and concepts discussed in class to conduct your analysis, formulate solutions, and back your arguments.

· –  If you convincingly add insights based on the main text and the articles you used for your group presentations then that would lead to above average performance and assessment.

· –  If you consistently add insights based on additional research (beyond the book and course articles) then that would lead to an excellent assessment (use University Online Library or Google Scholar).

· –  When you write this report it would be ideal if you would adopt a critical mindset; i.e. you don’t have to agree with the recommendations given by the research you introduce. If you criticize anything make sure you back your criticism with sound argumentation or academic/practical sources of information.

· –  Make sure you organize your report in a professional way. At least include the basic components such as title page, name and student ID, table of content, page numbering, paragraph headings, tables, figures and other ways you consider useful for improving the presentation of your report.

The structure of the consultancy report comprises three main sections (each section has paragraphs). These sections are explained next.

CHAPTER 1 INTRODUCTION: Scenario Analysis (500 words)

· ·  Section 1.1 Scenario Description: This is the introduction of your client report. Describe the scenario in terms of thought processes and how systems 1 and 2 are currently playing their respective roles in the client’s crisis. Any information you believe you require for your advice but which is not given in the scenario you may creatively add it yourself. If your scenario provides options, explain the options that you will address. For example, in the scenario of Arwa the nutrition expert you may compare the options of giving up on the business and the option of relocating to another part in the Kingdom. You may also wish to suggest additional choices not mentioned in the scenario and provide other details as you describe your scenario.

· ·  Section 1.2 Overview of Identified Issues:

At the end of your introduction briefly introduce the main issues you have identified in the form of a list, table or bullet points. Try to answer these questions:

· What are the critical thinking issues which the client is currently facing? What are the implications for the success of their career?
· Which measures does the client need to take to save their career and prevent similar crises in the future?

CHAPTER 2 BODY: Analysis of Career Solutions (2,000 words)

After the introduction, you will elaborate on the earlier introduced issues and provide solutions to your client. The second chapter should follow this general outline:

· Section 2.1 – Identification of Issues: List at least three important critical thinking issues that are impacting or could impact your client’s decisions. For each issue you will later have to provide solutions.

o One of your three issues should consider how the client should be better aware of how biases of intuition are currently affecting their career. Use references and ideas from the book part 1 and any other relevant academic articles you can access through the E-Library.

Another issue should be related to issues in the client’s thinking related to deductive or inductive reasoning, excessive confidence in certain beliefs, and issues with statistical thinking. Use references and ideas from the book parts 2 and 3 and any other relevant academic articles you can access through the IAU E- Library.

o A third issue should be about how uncertainty is affecting the client’s thinking and how it may be clouding their judgment in preferring some options others. Use references and ideas from the book part 4, the book “Originals” from Adam Grant and any other relevant academic articles you can access through the IAU E-Library.

· ·  Section 2.2 – Proposed Solutions to Issues: provide solutions to the abovementioned issues. Make sure your solutions take into account the specific context of your assigned scenario. Avoid generalized solutions which have no connection to the scenario or are not related to the ideas of the course.

· ·  Section 2.3 – Critique of the implications of each solution: once you’ve developed your solutions also explain to the client how each solution has its limitations or implications. Or illustrate how each solution will only work given certain circumstances.

CHAPTER 3 CONCLUSION (500 words)

· ·  Write a conclusion summarizing your thoughts on the solutions proposed and explain how the implementation of the proposed solutions may lead your client to positive and sustainable outcomes; commercially, culturally and socially.

· ·  Mention any extraordinary insights gained from writing the consultancy report.

· ·  Mention any criticisms of the tools and theories given in the course readings if any.

Perhaps writing this client report made you think differently about the ideas of these

authors.

· ·  Please cite all of your references in Harvard format.

SCENARIOS:
1. Arwa’s growing nutrition business:

Arwa is a nutrition expert and the owner of a health and nutrition shop in Dhahran. She helps clients with in- depth consultancy to improve and maintain good health. She also sells food supplements and complete nutrition

packages. Her business is growing rapidly and although she wanted to keep her business a 1- person endeavor, she is now forced to hire employees to keep up with the growth. Arwa has identified the following major tasks:

· –  Hire an operations manager for production of the nutrition.

· –  Move to a larger accommodation to have shop and production under one roof.

· –  Hire a customer service representative to handle online orders and customer

complaints.

Arwa is part of an influential tribe in the Kingdom. She was raised in an environment with considerable importance given to tribal relationships and preservation of the tribal heritage and family tree. Now that her business is expanding she will have to work with employees from other parts of the Kingdom and perhaps even from other nationalities. This is a completely new experience to Arwa. Moreover, her father has told Awra to not hire employees from certain countries because “those people cannot be trusted”. Arwa’s father led a construction business 18 years ago and suffered some losses because a group of managers were cooking the books. Arwa does not have the capital to hire a recruitment agency but cannot deal with the number of orders. She needs a quick and effective solution which does not seem to be coming her way anytime soon. Her worries have started to shake her belief that she can build a lasting business with products that make a difference for the Saudi society. She is even thinking about closing the shop because of all the questions she does not seem to be able to answer.